<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Context Menus

Right-click on an object to view a context menu with many options for direct access to monitoring data and functions. You can also access many of the functionalities via the main menu or the hover popup window. However, using the context menus is the easier way in most cases.

Note: In order to view your browser's context menu, hold down the Ctrl key (Chrome) or the Shift key (Firefox) while right-clicking. You will then see your browser's instead of the PRTG menu. This is not possible with Internet Explorer.

The content of the PRTG context menu varies, depending on the type of object you have selected. Please see the following sub sections for an overview of the available options.

Probe Context Menu

 

Probe Context Menu

Probe Context Menu

  • Check Now
    This will perform an immediate scan for the selected probe. The data for all devices and sensors in the object hierarchy underneath will be queried.
  • Details...
    This will show the details of the selected probe, such as its status, the groups on the selected probe, and an overview about the sensor states on the selected probe.
  • Edit ›
    The edit menu will appear.
Context Menu Edit

Context Menu Edit

    • Edit › Settings...
      This will open the Probe Settings tab.
    • Edit › Notifications...
      This will open the Notifications tab.
    • Edit › Access Rights...
      This will open a popup to edit access rights.
    • Edit › Rename...
      This will open a popup to edit the name of the selected probe.
    • Edit › Management...
      This will open the management tab.
  • Add Group...
    This will open an assistant which guides you through the process of adding a new group to the selected probe. For detailed instructions, please see Add a Group.
  • Add Auto-Discovery Group...
    This will open an assistant which guides you through the process of adding a new auto-discovery group to your setup. PRTG will create a new group and run an auto-discovery in your network in order to add devices and sensors for these devices automatically. For more information, please see section Using the Auto-Discovery.
  • Add Device...
    This will open an assistant which guides you through adding a new device to the selected probe. For detailed instructions, please see Add a Device.
  • Sort Alphabetically
    This will sort direct children (groups and devices) of the selected probe in alphabetical order. The ordering will be stored in the monitoring configuration and cannot be revoked.
  • Delete...
    This will delete the selected probe. You will be asked for confirmation before anything is actually deleted.
  • Move ›
    The move menu will appear.
Context Menu Move

Context Menu Move

    • This will move the selected probe. Choose between
  • Move › Top: This will move the probe to the top of the mother node (here the root group).
  • Move › Up: This will move the probe one entry up under the root group.
  • Move › Down: This will move the probe one entry down under the root group.
  • Move › Bottom: This will move the probe to the bottom of the root group.
  • Move › Management...: This will open the management tab.
  • Pause ›
    The pause menu will appear.
Context Menu Pause

Context Menu Pause

    • If the probe is already in a paused state, Resume will appear in the context menu instead of Pause ›.
Context Menu Paused

Context Menu Paused

 

    • You can pause and resume monitoring on the selected probe. The monitoring for all sensors in the object hierarchy underneath will be paused resp. resumed. You can choose between: Pause Indefinitely..., pause For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Pause Until.... If you choose Pause Until... a popup window will appear where you can define a date. Monitoring will be resumed after this date.
    • You can directly add a One-time maintenance window to pause monitoring during a planned downtime. In the appearing window, use the date time picker to enter the start date and time of the maintenance window, as well as the end time, for the selected object.
  • Priority ›
    The priority menu will appear.
Context Menu Priority

Context Menu Priority

  • Historic Data ›
    The historic data menu will appear.
Context Menu Historic Data

Context Menu Historic Data

    • Depending on what time interval you choose, Last 2 days..., Last 30 days..., or Last 365 days..., the Historic Data Reports tab for the specified interval will be opened.
    • Historic Data › Create Report... will open an assistant to add a report. For details, please see Reports Step by Step.
  • Send Link by email
    You can send the link to the selected probe by email. This will open a new email using your system's standard email client. It will contain a direct link to the selected probe's details page.
  • Open Ticket
    This will open the New Ticket dialog. For details, see section Tickets.

Group Context Menu

Note: The context menu of the Root group is special and differs from the other groups' menu.

  • Check Now
    This will perform an immediate scan for the selected group. The data for all devices and sensors in the object hierarchy underneath will be queried.
  • Details...
    This will show the details of the selected group, such as its status, the devices on the selected group, and an overview about the sensor states on the selected group.
  • Edit ›
    The edit menu will appear.
    • Settings...
      This will open the Group Settings tab.
    • Notifications...
      This will open the Notifications tab.
    • Access Rights...
      This will open a popup to edit access rights.
    • Rename...
      This will open a popup to edit the name of the selected group.
    • Management...
      This will open the management tab.
  • Add Group...
    This will open an assistant which guides you through the process of adding a new group to the selected group. For detailed instructions, please see Add a Group.
  • Add Auto-Discovery Group...
    This will open an assistant which guides you through the process of adding a new auto-discovery group to your setup. PRTG will create a new group and run an auto-discovery in your network in order to add devices and sensors for these devices automatically. For more information, please see section Using the Auto-Discovery.
  • Add Device...
    This will open an assistant which guides you through adding a new device to the selected group. For detailed instructions, please see Add a Device.
  • Run Auto-Discovery
    If you select this option, an automatic search is started, adding new sensors to the selected group. The search is running in the background. If found, you will see new sensors after a few minutes automatically. For more information, please see Auto-Discovery (Run Auto-Discovery Now).
  • Sort Alphabetically
    This will sort direct children (devices and other groups) of the selected group in alphabetical order. The ordering will be stored in the monitoring configuration and cannot be revoked.
  • Delete...
    This will delete the selected group. You will be asked for confirmation before anything is actually deleted.
  • Clone
    This will open an assistant which guides you through cloning the selected group. For detailed instructions, please see Clone Object.
  • Move ›
    The move menu will appear.
    • This will move the selected group. Choose between:
  • Move › Top: This will move the group to the top of the mother node (here usually a probe or another group).
  • Move › Up: This will move the group one entry up under the mother node.
  • Move › Down: This will move the group one entry down under the mother node.
  • Move › Bottom: This will move the group to the bottom of the mother node.
  • Move › To Other Group: This will move the group to another group. An assistant will appear in this case with information about the selected group and the sub-objects which also will be moved. Please choose a target group from the list.
  • Move › Management...: This will open the management tab.
  • Pause ›
    The pause menu will appear.
    • If the group is already in a paused state, Resume will appear in the context menu instead of Pause ›.
    • You can pause and resume monitoring on the selected group. The monitoring for all sensors in the object hierarchy underneath will be paused resp. resumed. You can choose between: Pause Indefinitely..., pause For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Pause Until.... If you choose Pause Until... a popup window will appear where you can define a date. Monitoring will be resumed after this date.
    • You can directly add a One-time maintenance window to pause monitoring during a planned downtime. In the appearing window, use the date time picker to enter the start date and time of the maintenance window, as well as the end time, for the selected object.
  • Priority ›
    The priority menu will appear. Define the priority of the selected group. For details, please see Priority and Favorites.
  • Historic Data ›
    The historic data menu will appear.
    • Depending on what time interval you choose, Last 2 days..., Last 30 days..., or Last 365 days..., the Historic Data Reports tab for the specified interval will be opened.
    • Historic Data › Create Report... will open an assistant to add a report. For details, please see Reports Step by Step.
  • Send Link by email
    You can send the link to the selected group by email. This will open a new email using your system's standard email client. It will contain a direct link to the selected probe's details page.
  • Open Ticket
    This will open the New Ticket dialog. For details, see section Tickets.

Device Context Menu

  • Check Now
    This will perform an immediate scan for the selected device. The data for all sensors in the object hierarchy underneath will be queried.
  • Details...
    This will show the details of the selected device, such as its status and the sensor states on the selected device.
  • Edit ›
    The edit menu will appear.
    • Settings...
      This will open the Device Settings tab.
    • Notifications...
      This will open the Notifications tab.
    • Access Rights...
      This will open a popup to edit access rights.
    • Rename...
      This will open a popup to edit the name of the selected device.
  • Add Sensor...
    This will open an assistant which guides you through adding a new sensor to the selected device. For detailed instructions, please see Add a Sensor.
  • Run Auto-Discovery
    If you select this option, an automatic search is started, adding new sensors to the selected device. The search is running in the background. If found, you will see new sensors after a few minutes automatically. For more information, please see Auto-Discovery (Run Auto-Discovery Now).
  • Create Device Template...
    This will open an assistant which guides you through creating a new device template; this will then be available in auto-discovery. For detailed instructions, please see Create Device Template.
  • Sort Alphabetically
    This will sort direct children (sensors) of the selected device in alphabetical order. The ordering will be stored in the monitoring configuration and cannot be revoked.
  • Delete...
    This will delete the selected device. You will be asked for confirmation before anything is actually deleted.
  • Clone
    This will open an assistant which guides you through cloning the selected device. For detailed instructions, please see Clone Object.
  • Move ›
    The move menu will appear. This will move the selected device. Choose between:
  • Move › Top: This will move the device to the top of the mother node (here usually a group or a probe).
  • Move › Up: This will move the device one entry up under the mother node.
  • Move › Down: This will move the device one entry down under the mother node.
  • Move › Bottom: This will move the device to the bottom of the mother node.
  • Move › To Other Group: This will move the device to another group. An assistant will appear in this case with information about the selected device and the sub-objects which also will be moved. Please choose a target group from the list.
  • Pause ›
    The pause menu will appear. If the device is already in a paused state, Resume will appear in the context menu instead of Pause ›.
  • You can pause and resume monitoring on the selected device. The monitoring for all sensors in the object hierarchy underneath will be paused resp. resumed. You can choose between: Pause Indefinitely..., pause For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Pause Until.... If you choose Pause Until... a popup window will appear where you can define a date. Monitoring will be resumed after this date.
  • You can directly add a One-time maintenance window to pause monitoring during a planned downtime. In the appearing window, use the date time picker to enter the start date and time of the maintenance window, as well as the end time, for the selected object.
  • Priority/Favorite ›
    The priority/favorite menu will appear. Define the priority of the selected device, or add resp. remove the device to resp. from the favorites. For details, please see Priority and Favorites.
  • Historic Data ›
    The historic data menu will appear.
  • Depending on what time interval you choose, Last 2 days..., Last 30 days..., or Last 365 days..., the Historic Data Reports tab for the specified interval will be opened.
  • Historic Data › Create Report... will open an assistant to add a report. For details, please see Reports Step by Step.
  • Device Tools ›
    The device tools menu will appear.
Context Menu Device Tools

Context Menu Device Tools

    • Go To Service URL...
      This will open the service page you have defined in the Device Settings.
    • New window with HTTP...
      This will open a new browser window with Hypertext Transfer Protocol (HTTP) and the IP address / DNS name of the device.
    • New window with HTTPS...
      This will open a new browser window with Hypertext Transfer Protocol Secure (HTTPS) and the IP address / DNS name of the device.
    • New window with FTP...
      This will open a new browser window with File Transfer Protocol (FTP)  and the IP address / DNS name of the device.
    • Remote Desktop...
      This will download a .rdp file. When you execute the file remote desktop will start with the IP address / DNS name of the device. Note: In Firefox you have to use mstsc.exe (Microsoft Terminal Service) to open the file.
    • Traceroute...
      This will start a traceroute on the selected device. PRTG will display the route and measure transit delays of packets across the IP network.
    • Install Remote Probe...
      This will open an assistant to install a Remote Probe of PRTG on this device. For more details, please see Remote Probe Quick Install.
  • Find Duplicates...
    Search in your PRTG configuration for devices with the same IP address or DNS name as the selected device. A window with the results will appear, either showing existing duplicates or a message indicating that there are no duplicates.
  • Send Link by email
    You can send the link to the selected device by email. This will open a new email using your system's standard email client. It will contain a direct link to the selected probe's details page.
  • Open Ticket
    This will open the New Ticket dialog. For details, see section Tickets.

Sensor Context Menu

  • Check Now
    This will perform an immediate scan for the selected sensor.
  • Details...
    This will show the details of the selected sensor, such as its status and channels.
  • Edit ›
    The edit menu will appear.
    • Settings...
      This will open the Sensor Settings tab.
    • Notifications...
      This will open the Notifications tab.
    • Access Rights...
      This will open a popup to edit access rights.
    • Rename...
      This will open a popup to edit the name of the selected device.
  • Acknowledge Alarm ›
    This option is available only in the sensor context menu when a sensor in a Down or Down (Partial) status is selected.
Context Menu Acknowledge Alarm

Context Menu Acknowledge Alarm

  • You can acknowledge an alarm for the selected sensor. An acknowledged alarm will show up in the alarms list as "acknowledged" (see Sensor States) and will not trigger any more notifications. You can choose between: Acknowledge Indefinitely..., acknowledge For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Until.... If you choose Until... a popup window will appear where you can define a date. If the alarm condition still exists after this date, the sensor will show a Down status again. Note: If the alarm condition clears, the sensor will usually return into an Up status immediately with the next sensor scan. For details about acknowledging an alarm, please see Alarms section.
  • Delete...
    This will delete the selected sensor. You will be asked for confirmation before anything is actually deleted.
  • Clone
    This will open an assistant which guides you through cloning the selected sensor. For detailed instructions, please see Clone Object.
  • Move ›
    The move menu will appear. This will move the selected sensor. Choose between:
  • Move › Top: This will move the sensor to the top of the mother node (here a device).
  • Move › Up: This will move the sensor one entry up under the device.
  • Move › Down: This will move the sensor one entry down under the device.
  • Move › Bottom: This will move the sensor to the bottom of the device.
  • Pause ›
    The pause menu will appear. If the sensor is already in a paused state, Resume will appear in the context menu instead of Pause ›.
  • You can pause and resume monitoring on the selected sensor. You can choose between: Pause Indefinitely..., pause For 5 Minutes..., For 15 Minutes..., For 1 Hour..., For 3 Hours..., For 1 Day..., or Pause Until.... If you choose Pause Until... a popup window will appear where you can define a date. Monitoring will be resumed after this date.
  • You can directly add a One-time maintenance window to pause monitoring during a planned downtime. In the appearing window, use the date time picker to enter the start date and time of the maintenance window, as well as the end time, for the selected object.
  • Simulate Error Status
    This will set the selected sensor to a simulated error state. As for the paused state, Resume will appear in the context menu if a the selected sensor is already in a simulated error state.
  • Priority/Favorite ›
    The priority/feature menu will appear.
  • Historic Data ›
    The historic data menu will appear.
  • Depending on what time interval you choose, Last 2 days..., Last 30 days..., or Last 365 days..., the Historic Data Reports tab for the specified interval will be opened.
  • Historic Data › Create Report... will open an assistant to add a report. For details, please see Reports Step by Step.
  • Send Link by email
    You can send the link to the selected sensor by email. This will open a new email using your system's standard email client. It will contain a direct link to the selected probe's details page.
  • Open Ticket
    This will open the New Ticket dialog. For details, see section Tickets.

 

 

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